Metrics and logs
Platform integrations
External Integrations
Microsoft Teams integration
The Microsoft Teams integration is available on the Enterprise plan.
To get started with the Microsoft Teams integration, you need to download and install the Teams app for Cohere:
- 1.
- 2.Add the app to Microsoft Teams using these instructions: https://docs.microsoft.com/en-us/microsoftteams/upload-custom-apps#upload​
If you don't see the option to upload the app, you may need to ask your Teams administrator to allow trusted users to upload custom apps.
After uploading the app, click the Cohere icon in the apps page and click "Add to a team":
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You will be prompted to add the app to a channel. Go ahead and pick the channel where you expect to receive notifications.
Configuring call and visitor alerts
Open the channel where you expect to receive call or visitor alerts. To get the URL, click the 3 dots in the upper right corner of the screen and select "Get link to channel":
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You can now take this link and paste it into the Microsoft Teams page in the Cohere dashboard:
After clicking "Add to Teams", you will receive notifications in Teams for incoming calls or visitors. You can configure separate channels for the different types of alerts.
Lastly, enable Channel Notifications for that channel to receive desktop notifications (note: this will have to be configured for each user in the channel):
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